Mom Ticks Off Everyone In Check Out Line, In 1 Move Cashier Makes Sure She Doesn't Forget Him
FaithTap Staff 8/2/2017
Not all big box stores are not known for stellar service, sometimes leaving customers to their own devices to find the products and help they need. For many of us, this comes with the territory of getting lower prices, or the convenience of being in one place that carries everything from groceries to screwdrivers.
One employee at Walmart however is getting a lot of attention after his unusual act to help a female customer. 20-year-old Nicholas Tate in Newcastle, Oklahoma was at the end of his shift checking out customers when he greeted the next person in line. The woman had two young girls and a baby with her.
For anyone who has ever shopped with kids in tow, or have seen others do so, know the stress of checkout lines. Needless to say, being a cashier, Nicholas has witnessed plenty of such situations and like all other times - he responded with a cool and pleasant outlook to put the mom at ease.
After their initial greeting, the woman told Nicholas that she needed to divide her groceries into separate transactions in order to use her government assistant WIC card to pay for some of the supplies, which would be used for the baby she was fostering.
Nicholas was happy to help, and did so as he was told. However, trouble came when the WIC payment wouldn't go through for a specific baby formula that the mom had picked out. The woman kept trying to swipe her WIC card over and over again, but each time it kept getting declined.
She and Nicholas watched as the line of customers behind her grew longer and longer, and not all of whom were being patient and sympathetic to the mother and children.
Nicholas called over the manager for help, but in those moments of waiting, a customer came up to him and rudely asked what was taking so long with the woman's transaction. This is when Nicholas felt like he had to play a bigger role in helping the customer:
"I already had my card out at this point. I felt like God was telling me to pay for it."
And that's exactly what Nicholas did when after a final time, the WIC payment still didn't go through. All in all, he paid for about $60 dollars worth of groceries; a hefty purchase, especially for someone as young as Nicholas.
The woman who wishes to remain anonymous couldn't believe her eyes. She recalled emotionally:
"... I was just failing as a foster mom because I can't figure out WIC and almost burst into tears right there ... I don't remember everything he said to me after that but I do know that he told me that I wasn't failing and that what we were doing was an amazing thing."
Screenshot via KFOR
It's rare to expect a 20-year-old to understand parenthood and hardships, but Nicholas clearly was incredibly wise and empathetic for his age and knew just what to do to help the woman monetarily and emotionally.
In spite of being so impressed with Nicholas, the woman actually forgot to get his name and later took to Facebook to spread the word, hoping that it reached his managers. Luckily for Nicholas, he did get a pat on the back from all those that he worked with and was featured on Walmart's Facebook page.
Here is Nicholas talking about being a good Samaritan to his local news station!
FB Image Credit: KFOR